Thank you very much for your prompt and consistent support through various environmental changes since the start of the project.

Haruko Kido, Head of Marketing

What challenges or difficulties led you to seek website support services?

Previously, we used a CMS with low flexibility, which made it difficult to quickly modify content or SEO metadata.

What led you to choose us?

Because you are familiar with service websites and customer behavior in the Japanese market, while also being able to communicate in English. Additionally, your team has deep marketing expertise and provides services that go beyond simple website creation and operation.

How have we helped?

You provided the best possible proposals after thoroughly understanding our services, and patiently supported us in integrating with a complex CRM system.

What kinds of requests do you typically send to our support desk?

We often ask for guidance on how to use WordPress functions, such as updating or editing content.

What has improved since you started working with us?

Your responses are quick, and you promptly understand and resolve issues. You also collaborated with us to plan and implement new SEO improvements, which helped turn our website into one with stronger customer acquisition power.

What do we do best?

Attentive, customer-oriented support.
Bilingual staff members with strong technical expertise.

Is there anything else you’d like to share about your experience with us?

Thank you very much for your prompt and reliable support through the various changes we’ve experienced since the beginning of the project.